Managing Business During Difficult times
This world is full of uncertainty. The recent COVID epidemic and its effect on industry and economy needs no elaboration. This is not over yet and no one know when. And this may not be the last one in the Crisis series. The business community and particularly the SMEs look for answers on how to protect their companies, adjust operations and lead their employees through an uncertain period. We provide customised and tailor made capsules.
Capsule 1
Leadership in a Crisis Situation
Among so many issues that the Companies face during such periods, the leadership plays a very significant role. Under such situations the Leaders need to stand for long term goals and values that will sustain the company through difficult times and for the future too. Good leadership skills and organizational capabilities give leaders the best chance of getting ahead of events rather than reacting to them. While uncertainty makes it further difficult for leaders to take decisions, we mentor them to operate from a position of clarity through rational approach. Positive and effective leadership not only helps navigate crisis but rebuild and forge ahead in moments of ambiguity. Some of the major areas that we provide specific support are as under.
01
Reinforcing Directions
Leaders face two type of strategic Challenges. One, how to survive during the Crisis and two, how to capitalize on the new opportunities being thrown by the Crisis.
02
Making decisions
Decisions during crisis depend upon a lot more information than in the normal situation. A rigor needs to be followed in terms of gathering detailed information to address the ambiguity, volatility and complexity.
03
Demonstrating empathy
At this stage the employees are going through a very stressful life. The fear of separation, cutting of salaries work life conflicts while working from home and so on. The leadership needs to be mindful of this.
04
Communicating effectively.
This is the most important aspect of leadership during difficult times. Beyond a point only the feel-good talk does not give results. The communication has to be honest, fair and reassuring. We work along with Companies to create a communication plan.
05
Protecting your Company Culture
This is one thing which needs to be protected at all cost and unfortunately in most of the cases, this is the first causality. Crisis does not last forever and the Companies cannot afford to lose value that has been built over years.


Capsule 3
Preparing for Recovery post crisis
As economies reopen after forced shutdowns, managers around the world are faced with a dual challenge: keeping the workforce safe while at the same time preserving business viability in an evolving and volatile market. How should businesses start to design their “new normal” at this time of heightened uncertainty? Post Crisis, the markets may not be the same again. This needs evaluating strategic options that are in line with current Business. It may entail changing the product line or diversification to make the business more risk proof.